During my second month of nursing
school, our professor gave us a pop quiz. I was a conscientious student and had
breezed through the questions, until I read the last one: "What is the
first name of the woman who cleans the school?"
Surely, this was some kind of joke. I
had seen the cleaning woman several times. She was tall, dark-haired and in her
50s, but how would I know her name? I handed in my paper, leaving the last
question blank.
Just before class ended, one student
asked if the last question would count toward our quiz
grade."Absolutely," said the professor.
"In your careers, you will
meet many people. All are significant. They deserve your attention and care,
even if all you do is smile and say 'hello'."
I've never forgotten that lesson. I
also learned her name was Dorothy.
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